Privacy Policy for Hira’s

1. Information We Collect

When you visit our website, we may collect the following types of information:

  • a) Personal Information

    • Name

    • Billing and shipping address

    • Phone number

    • Email address

    • Payment details (processed securely via third-party payment gateways)

  • b) Device Information

    • IP address

    • Browser type and version

    • Time zone

    • Cookies and browsing behavior

  • c) Order Information

    • Products purchased (such as handmade tassels, buttons, dories, and clothing accessories)

    • Order value

    • Transaction details

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you regarding your order or inquiries

  • Provide customer support

  • Improve our website and services

  • Send updates, offers, or promotional messages (only if opted in)

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

  • Payment gateways (for secure transactions)

  • Shipping partners (for order delivery)

  • Service providers (for website analytics and marketing tools)

These third parties only use your information to perform necessary services.

4. Cookies

We use cookies to:

  • Improve website functionality

  • Remember your preferences

  • Analyze website traffic

You can choose to disable cookies through your browser settings.

5. Data Retention

We retain your information only for as long as necessary to:

  • Complete transactions

  • Comply with legal obligations

  • Resolve disputes

6. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your data

  • Opt-out of marketing communications at any time

To exercise these rights, please contact us using the details below.

7. Data Security

We take reasonable precautions to protect your personal information. All transactions are processed through secure payment gateways with encryption.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

9. Contact Us

For any questions or concerns regarding this policy, feel free to reach out:

Please include your Order ID (if applicable) for faster support.